Guest Voices: What Visitors Are Saying About The Municipal Grand

We Love The Feedback We've Been Hearing

When a new hotel opens, design details and location often get the first attention. But what ultimately matters is how it feels to stay. At The Municipal Grand, we’ve always believed the most valuable perspective comes from our guests themselves. Their words provide the clearest picture of what it’s like to arrive, to spend a night, and to experience Savannah with the hotel as a base.

In this post, we’re sharing a closer look at the themes that come through in guest reviews. They reflect not just the rooms and amenities, but the way the building, staff, and city all come together.

First Impressions

Guests often begin by talking about arrival: the architecture, the check-in experience, the tone set in the first few minutes. The Municipal Grand is a restored mid-century structure, and its character shows immediately. For some, that sense of history becomes part of the welcome.

Brian Recently Wrote...

"rooms were spotless, stylish, and super comfortable. The rooftop pool was the cherry on top."

The lobby, with its mix of preserved terrazzo flooring and modern finishes, has been described as both polished and approachable. It’s a space where people pause rather than rush through. That atmosphere seems to make an impression right away.

Rooms Designed for Comfort

Reviews frequently mention the rooms themselves. Whether it’s a Queen, King, or Suite, the common thread is comfort built into details: hardwood floors, dimmable lighting, Zia-tiled bathrooms, and a stocked minibar. And in the Case of Styles 83 "The bed was the most comfortable bed l've ever slept in."

What seems to stand out is that the rooms feel intentional but not over-designed. Guests notice when a space feels curated without being distracting. The King Suites with freestanding tubs, or the Patio Suites with outdoor seating, get special mention as highlights. But even the standard rooms are noted for consistency, comfort and quiet design.

Location in the Historic District

Savannah’s Historic District is compact enough to explore on foot, and The Municipal Grand sits right in the middle of it. Reviews often highlight how easy it is to reach River Street, Forsyth Park, and SCAD from the hotel.

David Writes...

"the staff were welcoming and attentive without feeling over the top. Perfect location for exploring Savannah on foot. Would definitely come back."

The location has been called both practical and atmospheric: practical because of how central it is, and atmospheric because the surrounding streets are part of Savannah’s character. Being able to step outside and walk to the city’s squares, restaurants, and waterfront seems to be one of the recurring positives in guest feedback.

The Sun Club Experience

The rooftop Sun Club has quickly become a defining feature. Guests describe it as private, relaxed, and distinct from busier rooftop venues in the city. The combination of greenery, striped loungers, and the skyline backdrop often makes its way into reviews.

Gudelia loved her rooftop experience..

Service here is available during the day, and many guests mention enjoying a drink while reading or simply watching the city below. The fact that it’s reserved for hotel guests only also sets it apart in feedback—people seem to appreciate the exclusivity.

Brie Ann stayed with us during our soft opening and had this the say

Dining and Drinks

The restaurant and bars within the hotel receive comments about convenience and atmosphere. For some, breakfast in the restaurant sets the pace for the day; for others, an evening drink in the lobby or rooftop space rounds things off.

The Food is always a hit with guests and local residents of Savannah. We love the idea we're quickly becoming a place where the local community can visitfor food and drinks and celebrate occasions, It is what this hotel was always meant to be...

Freddie and his wife recently celebrated their wedding anniversary with us and had some truly kind words to share

"I want to truly thank Frank Savoy for the wonderful dining experience. My wife and I celebrated our 5th wedding anniversary at the restaurant. The atmosphere was warm and inviting, with an intimate setting that made the evening feel special."

Service and Staff

Among the most consistent themes in guest reviews is staff interaction. Words like welcoming, attentive, and thoughtful appear again and again. Service is often the difference between a good stay and a memorable one, and the team at The Municipal Grand is frequently highlighted for striking that balance.

It’s not just about formal hospitality; guests describe genuine conversations and a sense that the staff know the city well. That local knowledge—tips for a walk, a dinner reservation, or a hidden square—adds depth to the experience.

At The Municipal Grand, we're proud to say that the team who take care of you are our most valuable asset!

Why Guest Feedback Matters

For a property as new as The Municipal Grand, reviews are more than reflections—they’re guideposts. They show what resonates, what’s working, and where the experience matches the intention. They also help future guests understand what to expect, not from a brochure, but from the people who have already stayed.

Savannah is a city known for its hospitality

and The Municipal Grand is proud to be part of that tradition. Guest voices make the story real, and they shape how the hotel continues to grow.

If you’re considering a visit, explore availability and plan your stay at The Municipal Grand. Reviews tell one side of the story; your own experience is the other.